I just had to get a new phone - my old one died without warning - my contacts and pictures are gone
I was too lazy to be backing things up into the cloud or a thumb drive....it was totally my fault
those of you like me may want to back up anything and everything on your phone...if you don't know how (and don't have a grandkid to teach you) you can google it or UTube it or bring it to your local phone guy or places like Best Buys Geek Squad
Joanie