American Express - Home Based Servicing jobs:
Posting this in case some needs a at HOME job please read below! This is REAL! A friend of mine works for them and she lives in Las Vegas. There is a list of states that they are hiring.
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American Express Home Based Servicing jobs. You have to be able to pass a background check, drug test and assessment online. Go here to see the complete information: http://jobs.americanexpress.com/job/HOME-BASE-SERVICE-Customer-Care-Professional-Job/1709427/
You apply on line at: http://jobs.americanexpress.com/talentcommunity/apply/1709427/?#tracked
Here are some of the requirements:
American Express is an equal opportunity employer.
Requirements:
- Passion for serving customers with proactive solutions that grow relationships
- Proven exceptional listening and relationship building skills
- Effective and accurate decision-making skills
- Strong verbal communication skills including active listening
- Proficiency in keyboarding and navigating a windows environment
- Effective PC troubleshooting skills
- 4 year college degree or 4 years customer service experience
- Sound understanding of credit cards practices/terms
Preferred Qualifications:
- Successful experience in financial, insurance, banking or hospitality service industry is strongly preferred with a passion for building customer loyalty
- Demonstrated successful sales experience that is focused on the customer
- Experience preferred in providing service through a specific channel such as phone, email ,chat or previous work at home agent experience
Schedule Requirements:
- Schedules will be fixed and 40 hours weekly.
- Time off will be available/approved based on current call volume demands.
Additional System Requirements HBS customer care professionals are responsible for obtaining and having systems in place prior to start deadline:
- High Speed Internet with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISPs allowed)
- Dedicated and separate analog landline phone (no VOIP- voice over internet protocol) for training and production calls. (e.g. Magic Jack, Vonage, etc.)
Job: Operations
Primary Location: United States
Schedule: Full-time
HTH
Teresa
Have a Great Day!
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