20 0|0| I NEED FEEDBACK-PEOBLEM WITH AUCTION!!|Angel|AnBNoveltyCrafts@aol.com|10:19:29|05/09/2011|
Posted on May-09-11 at 10:19 AM (Eastern) by 24.151.157.92

I AM A FAIRLY NEW TRADER HERE ON REFUNDSWEEPERS. I AM NOT NEW TO BUSINESS THOUGH. I AM OWNER OF TWO BUSINESSES AND RUN TWO EBAY ACOUNTS AS WELL AS HAVE 4 SEPERATE ACCOUNTS ON OTHER SITES TO SELL MY THINGS. NOW FOR THE PROBLEM...

I STARTED AN AUCTION ON APRIL 21 AND ENDED IT ON APRIL 30. IT TOOK THE BUYER/WINNER OF MY AUCTION, EIGHT DAYS TO SEND OUT PAYMENT FROM THE WEST COAST. I AVISED HE TWICE IN THAT EIGHT DAYS THAT MAYBE WE SHOULD CANCEL THE TRANSACTION DUE O COUPONS EXPIRING ORVERY CLOSE TO THEIR EXPIRATION DATES. SHE WANTED ME TO JUST SWITCH THEM OUT. I WAS CONCERNED FOR HER. I WANTED TO GIVE HER WHAT SHE WAS PAYING FOR, LOOKING OUT FOR CUSTOMERS IS A HIGH PRIORITY FOR ME. IN THOSE EIGHT DAYS, WE HAD BEEN BARTERING, SHE REFUSED PRIORITY MAIL, WHICH WASNT A BIG DEAL FOR ME, BUT I ADVISED HER THAT THE COUPONS, SEVERAL OF THEM, HAD BEEN NEARING THEIR EXPIRATION DATE. SHE ALSO REFUSED TO SEND COINS (AS SHE CHOSE CASH AS HER FORM OF PAYMENT) SO WANTEDE TO TAKE POSTAGE STAMPS AS PARTIAL PAYMENT. SHE WAS EXTREMELY BOSSY AND CONTROLLING THROUGHOUT THIS PROCESS. SINCE I DIDN'T GET PAYMENT UNTIL MAY 7, I AGAIN EMAILEDHER AND ADVISED HER I REALLY WAS CANCELLING THIS. IT WAS A GREAT WASTE FOR HER AND DIDN'T WANT HER TO BE UNHAPPY WITH THIS TRADE. SHE HAD AN ATTITUDE, BUT ACCEPTED THE RETURN TO SENDER. I DID PROMPTLY DROP HER MAIL OFF THIS MORNING, RETURN TO SENDER.

MY QUESTIONS ARE THESE....WAS I RIGHT OR WRONG? IS THERE A STANDARD PRACTICE TO DAYS BEFORE PAYMENT IS SENT OUT AND HOW LONG TO WAIT, ETC? AND WHAT TO DO ABOUT A BARTERING CUSTOMER? I HAVE IT SPELLED OUT ON MY AUCTIONS THE FORM OF PAYMENT I ACCEPT (STAMPS ARE NOT ON THERE) AND I FELT LIKE I HAD TO DEFEND MYSELF WITH THIS PERSON.

ANY SUGGESTIONS?

~ANGEL 1|1|Personally, I usually list that I will take CC and Stamps, because not everyone has PP, and I understand that, because I went quite a while without it and missed out alot because some people will only take PPHF. That being said, if the coupons were short dated, I would likely say for this auntion only, I will ONLY except PPHF due to the coupons short date.More|dlpavitt|dlpavitt@att.net|11:24:34|05/09/2011|

Posted on May-09-11 at 11:24 AM (Eastern) by 76.250.235.202

That way payment will be prompt, and you can mail out in time.

I will say, when I did not have pphf, and I was sending CC most traders were okay, with me sending stamps for the change. On the other hand, if they wern't, I would round up to the next dollar, and mail that. It seemed to me, that it was going to cost extra postage to send change anyway, so rounding up to the next dollar worked for me. At least that way the post office did not get more of my money....LOL!! Hope this helps a little, and sorry you are having the trouble. Donna

If you are a HONEST trader, there is nothing to fear in having a feedback link. If you do not have one, please set one up, BEFORE contacting me for a trade. If you insist on not having a feedback link, please do not contact me to trade. Feedback links protect all of us, on RS. Thanks for understanding. Donna 2|2|IT DUZ HELP!|Angel|AnBNoveltyCrafts@aol.com|11:47:46|05/09/2011|

Posted on May-09-11 at 11:47 AM (Eastern) by 24.151.157.92

I WILL CERTAINLY TAKE THAT UNDER ADVISEMENT! THANKS DONNA! 3|1|I dont think you would be obligated to 'switch out' coupons that were about to expire....you listed the contents with the expiration dates, right? They knew what they were bidding on, so it was up to them to get payment to you quickly so you could mail as soon as possible. I think it was actually quite nice of you to send the money back as a courtesy so she would not be out the money on expired coupons.|saint6811|waylan@comcast.net|13:13:16|05/09/2011|

Posted on May-09-11 at 01:13 PM (Eastern) by 98.213.152.6

" You'll get what's coming to you ... Unless it was mailed."


4|2|my thoughts...|ptmama525|ptmama525@aol.com|14:45:35|05/09/2011|

Posted on May-09-11 at 02:45 PM (Eastern) by 98.19.225.236

I actually did a search to see what auction you were talking about. In that particular auction there was no payment option listed and the buyer/winner even asked what your options were, and even though you added after her bid, you never answered the question as to payment options (unless you personally emailed her.) After the auction ended you posted 24 hours later saying she had won and for her to let you know how she planned to pay, sort of sounds like you didn't email her (?) and so another 24 hours passes and she states she didnt get an email from you, so then almost 36 hours later you ask her if she got the email and it just looks like you guys were hit and miss on emails. I am fortunate to have internet access during the day, not a lot of people have that privelage. I wouldn't think postage would have been more than .64 for 74 coupons. I also don't think that the 5 coupons that were expired would have been that big a deal, especially considering the $5.00 Similac coupons were in there. I have traded with the particular trader many times over the years and have never felt as if she were bossy or had an attitude.
JMO 5|3|I didnt look up the actual auction, so didnt realize it was only 5 coupons in the whole thing that would have been expired...|saint6811|waylan@comcast.net|15:07:28|05/09/2011|

Posted on May-09-11 at 03:07 PM (Eastern) by 98.213.152.114

" You'll get what's coming to you ... Unless it was mailed."


8|4|WOW|Angel|AnBNoveltyCrafts@aol.com|15:19:00|05/09/2011|

Posted on May-09-11 at 03:19 PM (Eastern) by 24.151.157.92

BY THE TIME SHE HAD GOTTEN THE EMAIL SHE WOULD HAVE LOST GLADE CANDLES AS WELL AS STARKIST TUNA. I JUST DONT KNOW WHAT ELSE I SHOULD OR COULD HAVE DONE!

~ANGEL 9|4|AND...|Angel|AnBNoveltyCrafts@aol.com|15:23:49|05/09/2011|

Posted on May-09-11 at 03:23 PM (Eastern) by 24.151.157.92

SHE WOULD HAVE ALSO LOST OUT ON THE HERBAL ESSENCE SHAMPOOS AND THE CHEX MIX...

~ANGEL 7|3|OK...|Angel|AnBNoveltyCrafts@aol.com|15:16:10|05/09/2011|

Posted on May-09-11 at 03:16 PM (Eastern) by 24.151.157.92

I DO APPRECIATE YOUR FEEDBACK. I WAS SURE THAT I HAD PUT THAT IN THERE...I COPY AND PASTE FOR THE AUCTIONS FROM ONE TO ANOTHER. YES, ALL OF OUR COMMUNICATION HAS BEEN DONE BY EMAIL. SHE NEVER ANSWERED MINE. I GAVE HER TIME BECUZ I WASNT SURE SHE HAD THE ABILITY TO COMMUNICATE DURING THE DAY EITHER. SHE WASNT AS KIND AS YOU PORTRAY, I ASSURE YOU, BUT EACH PERSON WILL HAVE A DIFFERENT EXPERIENCE. I HOPE I DID NOTHING WRONG, EMAILING HER DIRECTLY. JUST NEVER HAD A POOR EXPERIENCE IN ANY OF MY TRANSACTIONS WITH PEOPLE ON ANY SITES AND FEEL LIKE THIS WAS NOT A GOOD ONE AT ALL!

~ANGEL 6|2|YES!|Angel|AnBNoveltyCrafts@aol.com|15:11:36|05/09/2011|

Posted on May-09-11 at 03:11 PM (Eastern) by 24.151.157.92

YES INDEED I DID! I LISTED EVERY COUPON, QUANTITY OF THE COUPONS AND THE EXPIRATION DATE ON EVERY COUPON....I DID WANT THEM TO GET WHAT THE BID ON...BUT IT WAS IMPOSSIBLE TO WORK WITH THIS PERSON!

~ANGEL 10|1|SO WHAT WOULD ANY OF YOU WITH FEEDBACK HAVE DONE DIFFERENTLY?|Angel|AnBNoveltyCrafts@aol.com|15:24:36|05/09/2011|

Posted on May-09-11 at 03:24 PM (Eastern) by 24.151.157.92

:/ 11|2|I guess if she would have lost out on as many as you listed, then I would have refunded the money as well.|saint6811|waylan@comcast.net|15:32:24|05/09/2011|

Posted on May-09-11 at 03:32 PM (Eastern) by 98.213.152.114

" You'll get what's coming to you ... Unless it was mailed."


12|3|I understand you wanted her to be satisfied|ptmama525|ptmama525@aol.com|15:54:37|05/09/2011|

Posted on May-09-11 at 03:54 PM (Eastern) by 98.19.225.236

however unless she had paid via paypal she wouldn't have gotten the herbal essence either way. The other 12 that ended up expiring before you could mail the trade may not have been that important to her as well. She may have been satisfied paying 1.00 + postage for the remainder of the coupons (namely the (8) $5.00 similac coupons). A lot of people can use (or donate) the expireds. She evidently sent the money so she must have been satisfied with knowing there would be expired coupons, now she is out postage that it cost her to mail the trade, plus she is not getting the coupons she wanted.
JMO 13|3|wow wow she is talking about me. |Lorey12|Lorey12@yahoo.com|15:55:33|05/09/2011|

Last edited on May-09-11 at 09:49 PM (Eastern) by 76.167.215.174


14|1|Okay, sorry but have to say this(More)|dlpavitt|dlpavitt@att.net|06:47:07|05/10/2011|

Posted on May-10-11 at 06:47 AM (Eastern) by 76.250.235.202

First let me state I am not the slightest bit upset, but feel the need to point this out.

Yesterday, I was searching for the auction, you were talking about in this thread. Big surprise to me, I had WON an auction of yours last Friday. Honestly, I forgot I bid on it, but it had been 3 days, since it closed and I know you said for me to email you, in the thread. But honestly, most auction hosts Email the winner, at the close of the auction, on this site. I know I would have, had I not heard from me in three days. So yes, now some of the coupons in that auction will be expired, by the time I get them. Had you emailed me, I would have sent PP right away.

If you are a HONEST trader, there is nothing to fear in having a feedback link. If you do not have one, please set one up, BEFORE contacting me for a trade. If you insist on not having a feedback link, please do not contact me to trade. Feedback links protect all of us, on RS. Thanks for understanding. Donna 15|2|Maybe th eop should stop dealingwith coupons so close to experation in auctions and just trade them out right where the transaction can be handled quickly jmo|teener|teenerzacsneenee@yahoo.com|06:52:36|05/10/2011|

Posted on May-10-11 at 06:52 AM (Eastern) by 74.128.156.89

>Posted on May-10-11 at 06:47 AM (Eastern)
>by 76.250.235.202First let me state I
>am not the slightest bit upset,
>but feel the need to point
>this out.
>Yesterday, I was searching for the auction,
>you were talking about in this
>thread. Big surprise to me,
>I had WON an auction of
>yours last Friday. Honestly, I
>forgot I bid on it, but
>it had been 3 days, since
>it closed and I know you
>said for me to email you,
>in the thread. But honestly,
>most auction hosts Email the winner,
>at the close of the auction,
>on this site. I know
>I would have, had I not
>heard from me in three days.
> So yes, now some of
>the coupons in that auction will
>be expired, by the time I
>get them. Had you emailed
>me, I would have sent PP
>right away.
>
>If you are a HONEST trader, there
>is nothing to fear in having
>a feedback link. If you
>do not have one, please set
>one up, BEFORE contacting me for
>a trade. If you insist
>on not having a feedback link,
>please do not contact me to
>trade. Feedback links protect all
>of us, on RS. Thanks
>for understanding. Donna


16|3|GUESS I AM REALLY CONFUSED!|Angel|AnBNoveltyCrafts@aol.com|07:01:14|05/10/2011|

Posted on May-10-11 at 07:01 AM (Eastern) by 75.252.49.38

EMAIL, THREADS...I THOUGHT EITHER WOULD WORK. NOTHING LIKE THIS INTHE COMMON SENSE RULES FOR USING THI SITE. I BELIEVE TEENER WAS GOOD.,..JUST WANTED TO GET RID OF AS MAY COUPONS AS POSSIBLE AS I HAVE TONS OF THEM. WOW I BETTER READ MORE AND MORE OF THE AUCTIONS...THANK YOU ALL FOR YOUR FEEDBACK. I NEEDED IT ALL CONSTRUCTIVE AND MORE!

DONNA, I APOLOGIZE. WILL WEIGH AND GET COSTS TO YOU QUICKLY THIS MORNING!

~ANGEL 17|4|I think that it is always best to email a winner it is just the way to finish off the bussoness deal I also suggest that you set up a feedback page if you plan on tradeing here many of us will not trade with traders who don't have feedback again jmo|teener|teenerzacsneenee@yahoo.com|07:15:26|05/10/2011|

Posted on May-10-11 at 07:15 AM (Eastern) by 74.128.156.89

>Posted on May-10-11 at 07:01 AM (Eastern)
>by 75.252.49.38EMAIL, THREADS...I THOUGHT EITHER WOULD
>WORK. NOTHING LIKE THIS INTHE
>COMMON SENSE RULES FOR USING THI
>SITE. I BELIEVE TEENER WAS
>GOOD.,..JUST WANTED TO GET RID OF
>AS MAY COUPONS AS POSSIBLE AS
>I HAVE TONS OF THEM.
>WOW I BETTER READ MORE AND
>MORE OF THE AUCTIONS...THANK YOU ALL
>FOR YOUR FEEDBACK. I NEEDED
>IT ALL CONSTRUCTIVE AND MORE!
>DONNA, I APOLOGIZE. WILL WEIGH AND GET
>COSTS TO YOU QUICKLY THIS MORNING!
>
>~ANGEL


18|5|agreed|mommyof3angels|cathywantsfree@hotmail.com|08:07:12|05/10/2011|

Posted on May-10-11 at 08:07 AM (Eastern) by 67.234.211.108

Set up a feedback link. I wouldnt send paypal to someone without one. As you can tell, i dont have much feedback myself BUT ive been on this board a LONG time. Set it up, it cant hurt. :) 19|1|Perhaps this might help the seller..............|pussecat|pu55ecat@aol.com|09:10:30|05/10/2011|

Posted on May-10-11 at 09:10 AM (Eastern) by 99.174.108.226

RS is not set up like Ebay, therefore people here do not automatically email you when they win an auction. So the next time you run an auction on these boards email the winner ASAP from the closing time of the auction. That way you cover YOUR end within the 1st 24 hours after the closing of the auction. If they have not emailed you back within 24 hours of your original email, email them AGAIN (once again, to cover YOURSELF). Kwim?

Also, just like with Ebay auctions ALWAYS list acceptable payment options and any terms and conditions of those payment options in the auction OP. IE: If paying via CC or stamps I have the right to hold the auction items until payment is received if applicable feedback has not previously been left for the winner. Ect.

Good luck on any future auctions.

***** BOYCOTT COUPON CLIPPING SERVICES
that don't want YOU trading *****

+++ Total Coupon Savings For 2010 $
22,852.38 +++

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16,187.27 +++
20|2|True Jackie unlike ebay theree is no middle man so to speak who lets a winner know they won I know sometimes I have bid an dthen life gets in the way and I forget I bid lol so if|teener|teenerzacsneenee@yahoo.com|09:31:50|05/10/2011|

Posted on May-10-11 at 09:31 AM (Eastern) by 74.128.156.89

I won I would need to be reminded that I won lol