Use I.E. NOT Fire Fox
There are three tracks that can be downloaded for free using the link/code. The second track is the only one that is a song. I would recommend downloading the first two and don't bother with the third as it's just an intro to the fourth song that must be purchased.
Go HERE and enter promo code: myelmo to get a free song download sung by Elmo with your child’s name in it.
https://www.justmemusic.com/redeem1/index1.php