I tried to place an order online at kohls with a gift card. well the money from the give card disappeared and I wasn't able to order anything.When I call to find out the balance on the card it says a debit of $50 was the last purchase on the card. Im sooo lost! I didn't order anything and my money is GONE!!!
anyone else had this problem before? UGH!!! 1|1|Can they tell you the date and location it was used? I've never had that happen with a gc before, so I dont know what kind of info they would have for it....|saint6811|waylan@comcast.net|07:46:07|01/25/2011|
" You'll get what's coming to you ... Unless it was mailed."
2|2|I have to wait till 8 am to call customer service|Mumzie|luckiestbamboo2@aol.com|07:52:23|01/25/2011|
Its so weird! Before I tried to place an order there was $50 on the card,it showed up when I put the gc# in on the payment area .The order didn't go through but when I tried again it said I had a 0 balance! Nothing shows up in the my account order area either so where did my money go? When I called the card last night it says it was debit? I hope they can find the money because I never had anything like that happen before. 3|3|Oh, that is weird.....are you sure the order didnt go through? You never got the order confirmation page? Did you go to your acct info at Kohls.com and see if you have a current order in there?|saint6811|waylan@comcast.net|07:55:17|01/25/2011|
" You'll get what's coming to you ... Unless it was mailed."
4|4|I just got off the phone with customer service and they|Mumzie|luckiestbamboo2@aol.com|08:07:27|01/25/2011|
had to reverse the charge because kohls DID take the money but didnt put the order through!
sneeky! Im afraid to even try to use it again online so I guess Ill have to go to the actual store!
UGH! but at least I got my money back!
5|5|I've never had that happen, must have been a glitch with their system....glad you got it all corrected :)|saint6811|waylan@comcast.net|08:15:16|01/25/2011|
" You'll get what's coming to you ... Unless it was mailed."