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"mypoints"
Posted by 2597grandma on Aug-16-20 at 10:46 AM (Eastern)

Posted on Aug-16-20 at 10:46 AM (Eastern) by 24.184.1.231
Has anyone had this problem. My husband has used mypoints for many years. He uses hotels, car rentals, gas,food, etc.We notice NO points are being posted. After 6 months we can't even see our statement on line. We have tried to contact customer service, but still no help.
Anyone have ideas for a new site. It is no fun going into Walmart, Target, home depot and Loews without a gift card. Barbara (2597Grandma)

2597grandma joined in 5/2008
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Table of Contents

I get alot of email offers for bonus points from m..., ladywcats, 11:26 AM, Aug-16-20
this is on their site. , ladywcats, 11:32 AM, Aug-16-20

TY! I missed this!, jdlaurie, 09:27 AM, Aug-31-20

Activate offer first, ligera, 07:13 PM, Aug-31-20

Messages in this discussion

1 . "I get alot of email offers for bonus points from my points"
Posted by ladywcats on Aug-16-20 at 11:26 AM (Eastern)

Posted on Aug-16-20 at 11:26 AM (Eastern) by 69.61.175.78
I open them today and read and was credited. I read a email that said now you have to Upload Your Receipts to get credit. I would call them or email them to find out what is going on. I hope you kept your receipts, so that if you need them you can upload them. Not sure have not used them in awhile. I just got credit today for opening up emails for them.
I found this on their site.
How do I ensure that I will receive my Points for a purchase?
You can ensure that you'll receive purchase Points by doing the following:
Make sure you have tracking enabled. MyPoints needs to send information to the merchant and cannot do so if you've disabled tracking.
Always visit MyPoints.com and click on the merchant you wish to purchase with.
Make your purchase immediately after you click through MyPoints. Do not click on other sites after clicking through MyPoints and prior to submitting your order.
Do not delay submitting your order as the merchants will track you as being from MyPoints for only a short time (usually it tracks as long as you do not close the browser window or navigate away from that merchant's web site.)
Make sure you do not have ad blocking software like AdBlock Plus, WOT or Noscript running.
Make sure no other tabs or windows are open at the time you're making your transaction.
Only use coupon codes provided by MyPoints, as coupon codes from other sites may disrupt our tracking or be rejected by the merchant. If this happens your purchase will not be tracked as a MyPoints purchase and therefore will not be eligible for Points.
They have Customer Support online where you can ask question and they find a ansewer for you. Not sure if works never used it.

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2 . "this is on their site. "
Posted by ladywcats on Aug-16-20 at 11:32 AM (Eastern)

Posted on Aug-16-20 at 11:32 AM (Eastern) by 69.61.175.78
this is on their site. Its under surveys
Earn Points For Uploading Your Receipts
Everyday Receipts
See Details
Earn by snapping a photo of your shopping receipt within 14 days of purchase.(Duplicate receipts not accepted)

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3 . "TY! I missed this!"
Posted by jdlaurie on Aug-31-20 at 09:27 AM (Eastern)

Posted on Aug-31-20 at 09:27 AM (Eastern) by 76.101.179.21
Thanks. I have been using Mypoints forever and missed this! I will try it out.

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4 . "Activate offer first"
Posted by ligera on Aug-31-20 at 07:13 PM (Eastern)

Posted on Aug-31-20 at 07:13 PM (Eastern) by 173.24.240.82
That's for the in-store purchases anyway. I tapped on Upload receipt and it only showed the offers that I had activated. This is looking a lot like SavingStar - same offers, same method.

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"mypoints" Posted by 2597grandma on Aug-16-20 at 10:46 AM (Eastern)
Posted on Aug-16-20 at 10:46 AM (Eastern) by 24.184.1.231 Has anyone had this problem. My husband has used mypoints for many years. He uses hotels, car rentals, gas,food, etc.We notice NO points are being posted. After 6 months we can't even see our statement on line. We have tried to contact customer service, but still no help. Anyone have ideas for a new site. It is no fun going into Walmart, Target, home depot and Loews without a gift card. Barbara (2597Grandma)
2597grandma joined in 5/2008 654 posts [Search for feedback]	[Edit] [Contact 2597grandma] [Profile] [Reply] [Reply with quote] [Top]

1 . "I get alot of email offers for bonus points from my points" Posted by ladywcats on Aug-16-20 at 11:26 AM (Eastern)
Posted on Aug-16-20 at 11:26 AM (Eastern) by 69.61.175.78 I open them today and read and was credited. I read a email that said now you have to Upload Your Receipts to get credit. I would call them or email them to find out what is going on. I hope you kept your receipts, so that if you need them you can upload them. Not sure have not used them in awhile. I just got credit today for opening up emails for them. I found this on their site. How do I ensure that I will receive my Points for a purchase? You can ensure that you'll receive purchase Points by doing the following: Make sure you have tracking enabled. MyPoints needs to send information to the merchant and cannot do so if you've disabled tracking. Always visit MyPoints.com and click on the merchant you wish to purchase with. Make your purchase immediately after you click through MyPoints. Do not click on other sites after clicking through MyPoints and prior to submitting your order. Do not delay submitting your order as the merchants will track you as being from MyPoints for only a short time (usually it tracks as long as you do not close the browser window or navigate away from that merchant's web site.) Make sure you do not have ad blocking software like AdBlock Plus, WOT or Noscript running. Make sure no other tabs or windows are open at the time you're making your transaction. Only use coupon codes provided by MyPoints, as coupon codes from other sites may disrupt our tracking or be rejected by the merchant. If this happens your purchase will not be tracked as a MyPoints purchase and therefore will not be eligible for Points. They have Customer Support online where you can ask question and they find a ansewer for you. Not sure if works never used it.
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2 . "this is on their site. " Posted by ladywcats on Aug-16-20 at 11:32 AM (Eastern)
Posted on Aug-16-20 at 11:32 AM (Eastern) by 69.61.175.78 this is on their site. Its under surveys Earn Points For Uploading Your Receipts Everyday Receipts See Details Earn by snapping a photo of your shopping receipt within 14 days of purchase.(Duplicate receipts not accepted)
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3 . "TY! I missed this!" Posted by jdlaurie on Aug-31-20 at 09:27 AM (Eastern)
Posted on Aug-31-20 at 09:27 AM (Eastern) by 76.101.179.21 Thanks. I have been using Mypoints forever and missed this! I will try it out.
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4 . "Activate offer first" Posted by ligera on Aug-31-20 at 07:13 PM (Eastern)
Posted on Aug-31-20 at 07:13 PM (Eastern) by 173.24.240.82 That's for the in-store purchases anyway. I tapped on Upload receipt and it only showed the offers that I had activated. This is looking a lot like SavingStar - same offers, same method.
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