"I highly doubt I will shop at wal mart again EVER(M)"

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"I highly doubt I will shop at wal mart again EVER(M)"
Posted by AChickennugget32 on Jul-06-07 at 10:01 PM (Eastern)
Posted on Jul-06-07 at 10:01 PM (Eastern) by 207.119.148.173

So I went to wal mart looking for the pantene that everyone has been talking aboout and didnt find any. I looked in all the clearance spots and nothing. I was so sad then i finally found some. I collected about 50 bottles and found some shick quattro razors marked for $1.97 so I got 3 of those. I get to the register i get rung up they scan all the coupons and it wont cash out so she has to call the assistant manager and he says we cant use the coupons. One one coupons per perchase so I would only be able to use one per transaction BLAH BLAH BLAH they usual wal mart coupon drama so I tell him well you better get me someone over her to ring them all up separate. Over 20 transactions and 45 minutes later I ask to talk to the manager and they bring me another assistant manager and I tell him no you dont get it I want to talk to the REAL MANAGER. They bring me the real manager he tells me he doesnt have time to talk to me because he has interviews. He was really rude to me and even told me next time they werent going to ring them up separate that I was only going to use one coupon and thats all there was to it and I told him oh no you wont have to worry about next time because I am never coming back. He told me well maam thats your perogative but im not losing my job over your coupons. I told him the man behind me had to wait 45 minutes and he said he was sorry customer service comes first and I said yeah I can tell. Then I told him well I guess I will have to call corporate but they care about their customers about as much as you do. He told me that all corporate was going to do was call him and tell him to call me and tell me the same thing he has already told me. I gave him my name and told him when corporate told him to call me not to bother because I didnt want to hear any more from him. I was so mad I could scream. Keep in ming I got up at 3am on like 3-4 hours sleep and had a really rough day. I should have known better than to think I could use coupons at wal mart.

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1 . "wow! that was rough!"
Posted by natalieb on Jul-06-07 at 10:09 PM (Eastern)
Posted on Jul-06-07 at 10:09 PM (Eastern) by 76.235.87.22

i am sorry for your trouble.
natalie

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2 . "Now the banks calling about unusual activity because I used my debit card to pay for 20+ transactions"
Posted by AChickennugget32 on Jul-06-07 at 10:25 PM (Eastern)
Posted on Jul-06-07 at 10:25 PM (Eastern) by 207.119.148.173

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3 . "kroger called me about that "
Posted by natalieb on Jul-06-07 at 10:34 PM (Eastern)
Posted on Jul-06-07 at 10:34 PM (Eastern) by 76.235.87.22

too. because i was using my kroger card so many times in a row.
natalie

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4 . "i hate w-mart."
Posted by angNC on Jul-06-07 at 11:00 PM (Eastern)
Posted on Jul-06-07 at 11:00 PM (Eastern) by 4.152.162.32

working and barely getting by!!

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5 . "I go to w-mart rarely. I never get adv. for sale by mail."
Posted by Lorey12 on Jul-07-07 at 00:02 AM (Eastern)
Posted on Jul-07-07 at 00:02 AM (Eastern) by 75.82.96.135

or no double coupons.

I love two stores that does double coupons.

call walmart corporate


:-D

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6 . "Customer Service"
Posted by ceejae on Jul-07-07 at 08:15 AM (Eastern)
Posted on Jul-07-07 at 08:15 AM (Eastern) by 209.192.32.226

is pretty much non existent at the WalMart close to me. If I do finally get an associate to acknowledge me they don't have any clue where something is and they don't try to find out.Coupons are just a nightmare they read one per purchase as one per transaction. So I rather pay a little more and go somewhere else.

If I were you I would call corporate anyway just to have it documented.

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7 . "You know, my daughter used to work at Wal-Mart.."
Posted by crsiah on Jul-07-07 at 09:37 AM (Eastern)
Posted on Jul-07-07 at 09:37 AM (Eastern) by 72.14.120.157

They are supposed to be all about Customer Service. Yea, alot of cash clerks don't have any idea what is accepted and what is not when it concerns coupons. In fact, it amazes me that some of them have worked there so long and still don't get it, but... make them call corporate, they will tell the manager and clerks to accept your coupons ect. I have made them call many times while I'm waiting to be checked out because of the same thing. I was lucky though, I always had my daughter with me for support and she would tell them who to call and how they were supposed to handle the situation. It seemed to always take me an hour, but well worth the trouble with the cart full of free stuff I always managed to go home with. So make them call corporate. Coupons were meant to be used and they do have to accept allll of them at the same time at Wal-Mart. Val

I Love Scrapbooking!!
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8 . "Both of my boys that work there have never been really trained in the way coupons are handled there (M)"
Posted by teener on Jul-07-07 at 09:57 AM (Eastern)
Posted on Jul-07-07 at 09:57 AM (Eastern) by 74.236.236.38

The only training they have gotten aboutthat is from me lol So they both take what is handed to them verify that they have the items and then scan the coupon and as long as it doesn't beep they are cool lol They also know that it is the left scan bar on the coupon that gets scanned and not the right lol I think they fear me if I ever found out they gave a couponer a hard time lol

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10 . "LOL! Jules used to also work in the office to help out and I was so glad she knew what she was talking about, cause I didn't!"
Posted by crsiah on Jul-07-07 at 10:02 AM (Eastern)
Posted on Jul-07-07 at 10:02 AM (Eastern) by 72.14.120.157

And because of her, I learned what was acceptable and the importance of Customer Service. You know they can get sued if they have rotten customer service! They have to cater to the customer. So I never let them give me the run around, they know better than to mess with me... :) LOL, just kidding.


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9 . "Walmart is a joke but now I carry their coupon policy in my coupon book and if they give me a hard time I have them read it."
Posted by nancygal on Jul-07-07 at 09:59 AM (Eastern)
Posted on Jul-07-07 at 09:59 AM (Eastern) by 207.69.137.9

nancygal

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11 . "See thats their problem they do not show their cashiers any coupon policy bad training parctice's "
Posted by teener on Jul-07-07 at 10:08 AM (Eastern)
Posted on Jul-07-07 at 10:08 AM (Eastern) by 74.236.236.38

>Posted on Jul-07-07 at 09:59 AM (Eastern)
>by 207.69.137.9nancygal


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12 . "What amazes me is the down right lack basic coupon knowledge by most people and then when those people become the cashiers of"
Posted by teener on Jul-07-07 at 10:14 AM (Eastern)
Posted on Jul-07-07 at 10:14 AM (Eastern) by 74.236.236.38

of America it becomes a hoot lol When I used to be a csm at another store ( not Wal Mart ) I actually had cashiers that were amazed like it was magic when they could not get a coupon to scan ( they were scanning the right side code) and I would go over take the coupon cup it in my hand whisper under my breath into my hand then scan teh left side bar and have it scan I would walk away with a smile , the customer laughing and the cashier with a deer in headlights look lol I would then go back and letthem know what they did wrong lol Cruel maybe but it always got a chuckle from the then happy customer lol

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13 . "oopss lack of"
Posted by teener on Jul-07-07 at 10:15 AM (Eastern)
Posted on Jul-07-07 at 10:15 AM (Eastern) by 74.236.236.38

>Posted on Jul-07-07 at 10:14 AM (Eastern)
>by 74.236.236.38of America it becomes a
>hoot lol When I used to
>be a csm at another store
>( not Wal Mart ) I
>actually had cashiers that were amazed
>like it was magic when they
>could not get a coupon to
>scan ( they were scanning the
>right side code) and I would
>go over take the coupon cup
>it in my hand whisper under
>my breath into my hand then
>scan teh left side bar and
>have it scan I would walk
>away with a smile , the
>customer laughing and the cashier with
>a deer in headlights look lol
>I would then go back and
>letthem know what they did wrong
>lol Cruel maybe but it always
>got a chuckle from the then
>happy customer lol


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16 . "I have tried for years"
Posted by romaninfla on Jul-07-07 at 02:55 PM (Eastern)
Posted on Jul-07-07 at 02:55 PM (Eastern) by 65.35.128.224

>Posted on Jul-07-07 at 09:59 AM (Eastern)
>by 207.69.137.9nancygal

to get their so called coupon policy and I too have the name of the real manager on hand in my book for the very few times I shop there... (I could use a copy too if you would be so kind to email me a copy)

i usually get stuck talking to a csm and then I am like no i want cathy and they are like uh well uh duh.....

I know exactly how much my total will be in case of any discrepanices and usually tell the cashier ahead of time to put her light on because she will need a few overrides and key to total out (if you use too many coupons you need a key)

I have gone round and round with corp before over the exact amount of the coupons and using on trial sizes so they know me all too well.........
The truth is out there.....

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14 . "Walmart Coupon Policy Where Do you get a copy of that or can you send me a copy"
Posted by joannedylan on Jul-07-07 at 12:25 PM (Eastern)
Posted on Jul-07-07 at 12:25 PM (Eastern) by 24.147.60.217

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15 . "me too please"
Posted by missy on Jul-07-07 at 02:23 PM (Eastern)
Posted on Jul-07-07 at 02:23 PM (Eastern) by 64.230.126.208

:)

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17 . "if your talking to me, I don't have a copy.. just have always had them call corporate while I was standing there."
Posted by crsiah on Jul-07-07 at 06:24 PM (Eastern)
Posted on Jul-07-07 at 06:24 PM (Eastern) by 72.14.120.157

I do feel luckier than most as our walmart does great customer service. they really do. but then again, they like most walmart stores do not train their cashiers how to handle coupons. val

I Love Scrapbooking!!
http://www.trunksintheattic.com

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18 . "nancygal "
Posted by Annarosa on Jul-07-07 at 07:06 PM (Eastern)
Posted on Jul-07-07 at 07:06 PM (Eastern) by 66.128.241.74

Can you please email me a copy of the walmart coupon policy?

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19 . "yeah I was told that they couldnt release a copy of the coupon policy to me the last time I called corporate"
Posted by AChickennugget32 on Jul-07-07 at 07:43 PM (Eastern)
Posted on Jul-07-07 at 07:43 PM (Eastern) by 207.119.148.173

http://i6.photobucket.com/albums/y203/Trabina98/sig.jpg
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20 . "This is Walmart's coupon policy directly from their own FAQ's page...."
Posted by saint6811 on Jul-07-07 at 08:00 PM (Eastern)
Posted on Jul-07-07 at 08:00 PM (Eastern) by 74.135.100.124

Print it out to show the header and url on the page so they know it came directly from their own site!
http://walmartfacts.com/search/default.aspx?srchtxt=coupon

"...just listen to your heart, that's what I do."
~Napolean Dynamite

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21 . "When I worked there and was being trained, I asked for a copy of their coupon policy and was told they did not have one....."
Posted by Quietwaters on Jul-07-07 at 11:17 PM (Eastern)
Posted on Jul-07-07 at 11:17 PM (Eastern) by 64.136.27.226

have to say though, my Walmart is great, I have never had a problem with any coupons there. The sad thing for me, is they say they are no longer doing the scan garantee for food items. I have always got lots of items free because of that.





*~~*Love*~~*Peace*~~*Joy*~~*Kindness*~~*Goodness*~~*Faithfulness*~~*Gentleness*~~*SelfControl*~~*


There is always Music amongst the trees in the Garden,
but our hearts must be very quiet to hear it.
- Minnie Aumonier

************


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22 . "i pick my cashier ,,sometimes i stand in line a lot longer but it usually works"
Posted by christinasears on Jul-09-07 at 10:02 PM (Eastern)
Posted on Jul-09-07 at 10:02 PM (Eastern) by 152.163.100.68

i always pick a cashier that is young and talkitive ,,,,if your cashier looks like shed ,he,d rather be anywhere eles than their they usally give me the hardeest times ..walmart still sucks,,,,,,,,,,,,cs

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23 . "I find, I can almost "
Posted by dlpavitt on Jul-09-07 at 10:18 PM (Eastern)
Posted on Jul-09-07 at 10:18 PM (Eastern) by 24.2.248.159

Always, find an item cheaper than Walmart, somewhere else, with double coupons. I hate Walmart, but on the rare occasion, that I buy something there, I go through the self checkout, and scan my own coupons. I never refuse, a coupon. LOL Have a good night all. Donna

ALways looking for:
Taster choice togo stick BOGO"S
Powerade
Gatorade
Pepperidge Farm Bread ??/1
Pepperidge Farm Goldfish, any
Pepperidge Farm Cookies, Any
Pepperidege Farm Breakfast Breads ??/1
Frito Lay (LMK what you have)
Eggland's best eggs(not cage free)
Land O Lakes cheese(sliced at deli)
Hebrew National Hotdogs ?//1
Pull up's coupons( home mailer's only)
Coke Coupons(LMK what you have)
Diet Pepsi Coupons
Glcerna 1.50/1 or higher(must be good on any item)
Glucerna Cereal coupon ??/1 and FREE"S
Edy's Icecream
Nesquick Powder
Fresh Express(.50/1 or better)
Unused Stamps(sm denomination's okay)
Well concealed cash
BTFE(if I need them)
Coke Codes
Free's(that I need)
BOGO's(that I need)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Try to get all trades out with in 12 hours of confirmation. I do not have paypal, but am easy to trade with. If you do not have a board name, and feedback, I will mail my end, only after I receive your end. Happy trading. Thanks for looking, Donna

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24 . "We dont have self scan :("
Posted by AChickennugget32 on Jul-10-07 at 08:05 AM (Eastern)
Posted on Jul-10-07 at 08:05 AM (Eastern) by 207.119.148.173

http://i6.photobucket.com/albums/y203/Trabina98/sig.jpg
Please Leave Feedback for me. If we have traded and I didnt leave you feedback please let me know.

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26 . "Too bad,,,,,,They ROCK!!!! We have them almost every where now!!!! Yippee!"
Posted by dlpavitt on Jul-11-07 at 01:30 PM (Eastern)
Posted on Jul-11-07 at 01:30 PM (Eastern) by 24.2.248.159

ALways looking for:
Taster choice togo stick BOGO"S
Powerade
Gatorade
Pepperidge Farm Bread ??/1
Pepperidge Farm Goldfish, any
Pepperidge Farm Cookies, Any
Pepperidege Farm Breakfast Breads ??/1
Frito Lay (LMK what you have)
Eggland's best eggs(not cage free)
Land O Lakes cheese(sliced at deli)
Hebrew National Hotdogs ?//1
Pull up's coupons( home mailer's only)
Coke Coupons(LMK what you have)
Diet Pepsi Coupons
Glcerna 1.50/1 or higher(must be good on any item)
Glucerna Cereal coupon ??/1 and FREE"S
Edy's Icecream
Nesquick Powder
Fresh Express(.50/1 or better)
Unused Stamps(sm denomination's okay)
Well concealed cash
BTFE(if I need them)
Coke Codes
Free's(that I need)
BOGO's(that I need)

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Try to get all trades out with in 12 hours of confirmation. I do not have paypal, but am easy to trade with. If you do not have a board name, and feedback, I will mail my end, only after I receive your end. Happy trading. Thanks for looking, Donna

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25 . "Had the same problem"
Posted by destiny on Jul-10-07 at 01:00 PM (Eastern)
Posted on Jul-10-07 at 01:00 PM (Eastern) by 4.246.132.83

I had the same problem a while ago about using more then one coupon. I had a coupon for each bag of cat food I was buying and they told me I could only use 1 coupon. I even showed them their coupon policy I kept in my coupon wallet. She took it to customer service, they studied it, and then she came back and still told me NO, I could only use 1 coupon per purchase. RIGHT I said. Each bag is a purchase. She wouldn't budge. My husband was in line behind me and was getting fidgety so I didn't even bother with talking to the store manager because I already knew he was rude from when I use to work there. So my husband grabbed a bag and a coupon and told her to "shove the rest" and I bought one and HE bought one. I let her know that THIS stupidity is why I'd rather go to Kmart.

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